Shopping
Faulty goods, misleading prices, deliveries that never arrived, retailers that went bust. There’s rarely an ombudsman here, which makes knowing the law matter more.
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Sector Shopping
The competition watchdog wants to scrap 27 consumer protections. You have until 11 September to object
13/08/2026The CMA says measures covering extended warranties, package holidays and more are no longer needed. Here’s what’s actually being removed, and what isn’t.
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Sector Shopping
A mattress firm admitted its countdown timers broke the law. Now the government wants fake discounts banned outright
10/08/2026Emma Sleep admitted misleading countdown timers and false “high demand” messages. A fortnight later, ministers announced a consultation on banning fake “was” prices.
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Cancelling a subscription is about to get easier: you’ll get 14 days to change your mind
10/08/2026New rules land in January 2027: clearer information up front, reminders before you’re charged, an easy exit, and a cooling-off period after a renewal.