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Complaining about your solicitor will stay free, but firms that ignore you may soon pay £400
The Legal Ombudsman has ruled out charging consumers, and wants to fine firms that don’t reply within eight weeks. The consultation closes on 2 September.
Where things stand
Car finance redressParts suspended — Tribunal hearing due Dec 2026 or Feb 2027 · checked 11 AugBank scam refundsNew rules in force · checked 2 AugFOS reformTen-year longstop confirmed, not yet law — policy statement due later in 2026 · checked 7 AugAPP scam rules£85k cap and refusal rules under formal review — findings due 2026/27 · checked 11 AugThursday email
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