Professional Services
Solicitors, accountants, surveyors, vets and other regulated professionals. Complain to the firm first, then to the profession’s own ombudsman or regulator with both doing different jobs.
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Sector Professional Services
Complaining about your solicitor will stay free, but firms that ignore you may soon pay £400
15/08/2026The Legal Ombudsman has ruled out charging consumers, and wants to fine firms that don’t reply within eight weeks. The consultation closes on 2 September.