Uncategorized
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Sector Professional Services
Complaining about your solicitor will stay free, but firms that ignore you may soon pay £400
15/08/2026The Legal Ombudsman has ruled out charging consumers, and wants to fine firms that don’t reply within eight weeks. The consultation closes on 2 September.
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Sector Money
From October, the Financial Ombudsman can turn your complaint away. Here’s what that means for how you write it
14/08/2026New dismissal powers start on 1 October. One of the grounds is that there was no financial loss or material distress, which makes spelling out the impact of what happened more important than ever.
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Sector Shopping
The competition watchdog wants to scrap 27 consumer protections. You have until 11 September to object
13/08/2026The CMA says measures covering extended warranties, package holidays and more are no longer needed. Here’s what’s actually being removed, and what isn’t.
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Sector Motoring
That “unpaid parking” text from RingGo isn’t from RingGo
11/08/2026Fake texts claim a review has found parking charges outstanding and link to a cloned payment page. Here’s how to check, and the one trick worth knowing about.
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FCA car finance campaign
10/08/2026A quarter of car finance customers think they need a claims firm to complain. The FCA’s new campaign says otherwise and points to a free template letter.
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Sector Shopping
A mattress firm admitted its countdown timers broke the law. Now the government wants fake discounts banned outright
10/08/2026Emma Sleep admitted misleading countdown timers and false “high demand” messages. A fortnight later, ministers announced a consultation on banning fake “was” prices.
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Cancelling a subscription is about to get easier: you’ll get 14 days to change your mind
10/08/2026New rules land in January 2027: clearer information up front, reminders before you’re charged, an easy exit, and a cooling-off period after a renewal.
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Blue Motor Finance has gone into administration. Here’s what it means if you have a loan or a claim
10/08/2026The lender went into administration on 30 July. Keep paying your loan, but if you’re owed compensation, you’re unlikely to get all of it, and there’s no safety net.
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Sector Housing & Property
Social housing tenants get new rights to see how their landlord is run
09/08/2026From October, housing associations must publish how they spend money and perform, and from April 2027, tenants can demand information directly. Here’s how the new rights work.